Las Vegas, Nevada Sonesta International Hotels English · Spanish

Federico
Grandoso

Senior Manager, IT Portfolio and Program Management at Sonesta. Chaired the AI Steering Committee until it was disbanded following the October 2026 layoffs. IT PMO Governance. Hospitality Technology. PMP.

I lead the IT project and program portfolio at Sonesta. From July 2025 until the committee was disbanded following the October 2026 layoffs, I chaired Sonesta's AI Steering Committee, setting AI strategy and governance across all 13 brands. I write about where AI actually helps the people on the floor, hotel IT leadership, and PMO honesty.

13Hotel brands under one AI strategy and governance framework while chairing the AI Steering Committee
$63MNetwork modernization program led at Sonesta
86Owned properties in the Vingcard RFID lock rollout, completed Dec 2024
~20 yrsAcross hospitality, gaming, and financial services

About

THE SHORT VERSION, IN FULL

IT PMO leader with nearly 20 years across hospitality, gaming, and financial services. At Sonesta I lead the IT project and program portfolio, its governance, prioritization, and delivery. I chaired the AI Steering Committee, setting AI strategy and governance across 13 brands, from July 2025 until the committee was disbanded following the October 2026 layoffs.

That governance work was pointed at AI during the committee's run. As committee chair, I ran AI intake and approval with Legal, IT, Finance, and Operations, so every use case cleared the same bar before it reached a property. I also launched AI@Sonesta, the internal community that helped teams across the brands use AI confidently and responsibly.

Recent work includes the $63 million network modernization program and the Vingcard RFID lock rollout across 86 owned properties, completed with no general contractors and recognized as a runner up in Hospitality Technology's 2025 Hotel Visionary Awards.

Before Sonesta, at MGM Resorts, I took the $35 million City Center network replacement from red to green and delivered it on time and on budget. PMP certified. I write about hotel IT leadership, PMO honesty, and where AI actually helps the people on the floor.

WHERE I FOCUS

  • AI strategy and governance 13 brands
  • AI intake and adoption AI@Sonesta
  • Portfolio governance PMO
  • Program delivery at scale Multi property
  • Hospitality technology Guestroom · Ops
  • Vendor and stakeholder leadership Executive level

AI leadership

CHAIR, AI STEERING COMMITTEE · JUL 2025 TO OCT 2026

One AI strategy and one governance framework for 13 hotel brands. From July 2025 until Sonesta disbanded the committee following the October 2026 layoffs, the committee I chaired decided what got built, what got bought, and what did not ship, so AI landed where it helped the people on the floor instead of adding noise on top of their work.

01

Strategy and governance

I set AI strategy and governance across all 13 Sonesta brands, one framework instead of thirteen separate experiments, with the same standards applied to every use case while the committee was active.

02

Intake and approval

Every AI request ran through a single intake and approval process, reviewed with Legal, IT, Finance, and Operations before it moved. No shadow tools, no surprises.

03

Adoption: AI@Sonesta

Governance only works if people use it. I launched AI@Sonesta, the internal community that helped teams across the brands use AI confidently and responsibly in their day to day work.

I also write about this work in public. Both articles in the Writing section below are about AI, and the AI@Sonesta community launch is pinned in the Featured section of my LinkedIn profile.

Selected work

PROOF, NOT PROMISES

86PROPERTIES · UNDER ONE YEAR

Vingcard RFID lock modernization, Sonesta

Door lock modernization across 86 owned properties with ASSA ABLOY Global Solutions Vingcard RFID systems. Run entirely by the internal IT PMO with no general contractors, and completed in December 2024. Hospitality Technology published the full case study, “How Sonesta Modernized the Basics.”

Runner up · 2025 Hotel Visionary Awards · Guestroom Technology Hospitality Technology case study
Read the case study via LinkedIn Featured
13

AI Steering Committee, Sonesta

Chair from July 2025 until the committee was disbanded following the October 2026 layoffs. I set AI strategy and governance across all 13 brands, ran intake and approval with Legal, IT, Finance, and Operations, and launched the AI@Sonesta community to help teams use AI confidently and responsibly.

AI governanceAI@Sonesta
$63M

Network modernization program, Sonesta

The multi property network modernization program at the center of the current Sonesta IT portfolio, delivered under PMO governance across several properties.

Program leadershipPortfolio governance
$35M

City Center network replacement, MGM Resorts

Took the entire City Center network replacement for Aria and Vdara from red to green, completed on time and on budget, with in room switch deployment finished in 2.5 months against a 5 month projection and no guest impact in peak season.

Red to green rescueAria · Vdara
5 yrs

A promotion story at Sonesta

Joined as Project Manager in May 2021 and promoted four times in five years, to Senior Manager of Portfolio and Program Management in March 2026, leading a team of project managers and reporting portfolio health to senior leadership.

PM → Senior Manager2021 to 2026

Experience

HOSPITALITY · GAMING · FINANCIAL SERVICES

2021 to Present5 years 7 months
Newton, MA · Remote

Sonesta International Hotels

Strategic planning, prioritization, and delivery of the Sonesta project and program portfolio. Portfolio governance, resource optimization, risk management, and stakeholder communication to senior leadership.

  • Senior Manager, Portfolio and Program ManagementMar 2026 to Present · Leads a team of project managers
  • Chair, AI Steering CommitteeJul 2025 to Oct 2026 · AI strategy, governance, intake, and adoption · Committee disbanded following the October 2026 layoffs
  • IT Program ManagerApr 2024 to Mar 2026
  • Senior IT Project ManagerJun 2021 to Apr 2024 · Door locks for 2,500+ doors, Windows remediation for 1,200+ desktops, Office 365 migration
  • Project ManagerMay 2021 to Oct 2021 · Las Vegas, NV
2020 to 20218 months · Las Vegas, NV

Project Manager · Credit One Bank

Project management in financial services, between MGM Resorts and Sonesta.

2019 to 20201 year 10 months · Las Vegas, NV

Senior Project Manager · MGM Resorts International

Full project life cycle ownership. Key achievement: the $35M City Center network replacement, turned from red to green and delivered on time and on budget.

2015 to 20183 years 8 months

Senior IT Project Manager · Wells Fargo

Cybersecurity compliance fixes and upgrades, messaging platform releases four times a year, and the WF.com redesign and restructure with 300+ servers migrated per data center.

2013 to 2015San Jose, Costa Rica · Nicaragua

Technical Project Manager · TMF Group

Followed by IT Project Manager at Grupo Casa Pellas, 2011 to 2013, where I built the IT infrastructure from scratch for a newly opened hotel.

IT Project Manager · Starwood Hotels and Resorts

Sep 2010 to Sep 2011, San Jose, Costa Rica, including the Aloft property opening.

2009 to 2010Americas region

Senior Telecom Support · The Coca Cola Company

Network and video conference replacement projects across the Americas, including the first TelePresence deployment in Central America.

Expertise

AI AND LEADERSHIP FIRST, TOOLS LAST

AI strategy and governance

The work of the AI Steering Committee I chaired, across all 13 brands.

Artificial Intelligence Generative AI IT Strategy IT Governance Risk Management Digital Transformation

Leadership and PMO

The five skills featured at the top of my LinkedIn profile.

Project Portfolio Management PMO Governance Executive Leadership Artificial Intelligence Program Management

Strategy and governance

The language Director level portfolio leadership runs on.

IT Strategy IT Governance IT Management Stakeholder Management Risk Management Strategic Planning

Delivery and domain

Where the proof lives, in the work itself.

Hospitality Technology Vendor Management Change Management Budgeting Contract Negotiation Networking Cloud Migration Cross functional Team Leadership

Credentials and education

VERIFIED ON LINKEDIN

CERTIFICATIONS THAT MATTER AT THIS LEVEL

  • Project Management Professional (PMP)Project Management Institute (PMI)
    Jan 2018
  • Certified Associate in Project Management (CAPM)PMI
    2014
  • Six Sigma Yellow Belt6sigmastudy
    2020
  • Scrum Fundamentals CertifiedVMEdu
    2020
  • CCNA · MCSA · MCSE · Cisco TelePresenceCisco · Microsoft · Vendor certification path
    2003 to 2013

EDUCATION

  • Master's degree, Information TechnologyUSJDLC
    2008 to 2011
  • Computer ScienceUSJDLC
    USJDLC
  • PMP, IT Project ManagementPMI Institute
    2017 to 2018
  • Project ManagementInternational Business Management Institute (IBMI)
    2019
  • LanguagesEnglish · Spanish (native)
    EN · ES

Talking AI governance, portfolio, or hospitality tech? Start on LinkedIn.

That is where I publish, where my recommendations and Featured work live, and the fastest way to reach me. Email works too.

LINKEDIN linkedin.com/in/fgrandoso
2K followers · 500+ connections · 12 recommendations
EMAIL federico@grandoso.me
BASE Las Vegas, Nevada
Working remotely on a national portfolio. This site is grandoso.me.